GUARANTEE: Satisfaction guaranteed! I want you to be happy with your purchase. If for some reason you are not, please email and let me know. Return your item(s) in their original packaging within 14 days after receiving them for a full refund of the purchase minus any shipping fees.
BEAD ORDERS: Most of my are beads made to order and may take 8 to 14 days to complete and get in the mail to you. Should it take longer due to busy times, I will try to post on the front page to let everyone know.
SHIPPING: USA DOMESTIC - I use USPS First Class. I use USPS First Class shipping with delivery confirmation for all deliveries within the United States.
SHIPPING INTERNATIONAL - I use USPS First Class International. If you are an INTERNATIONAL CUSTOMER, PLEASE CONTACT ME FOR A SHIPPING TOTAL. I WILL NEED TO SEND YOU AN ADDITIONAL INVOICE FOR YOUR SHIPPING. US Rates have changed dramatically beginning January, 2013 and I need to figure out how to set it up. Thanks for your patience. Buyers are responsible for any and all customs duties, taxes, vat or any other expense that may be added to your package entering your country. If you need to know what import or VAT taxes your country will charge you in advance, please check with your Post Office and/or government tax office. Many countries restrict or prohibit some jewelry, stones, precious metals and other items from import into their country. Please check with your countrys customs department to see what is allowed into your country. Purchases made to a country with import restrictions of jewelry or other items will be refunded. You can also check on http://pe.usps.com/text/imm/immctry.htm.